International Arrival Information

International Passenger Information

New Zealand Traveller Declaration (NZTD)

The New Zealand Traveller Declaration (NZTD) collects travel, customs, immigration and biosecurity information.It is free, and everyone travelling to New Zealand needs to complete a declaration. https://app.travellerdeclaration.govt.nz/#/

International arrival

Currency 

Passengers carrying NZ$10,000 or more in cash and foreign currency equivalent must notify a Customs Officer. 

Passport control

After completing your duty and tax-free shopping, please go to passport control with the following items: 

• Your completed New Zealand passenger arrival card, which was supplied on your flight (interpretation of this card is displayed in several languages at passport control)
• Your passport

Agriculture and quarantine 

Aroha NZ Tours hopes to inform the traveller about our quarantine regulations before they arrive in New Zealand. This will avoid unnecessary delays on arrival and may also avoid the disappointment of having goods confiscated and destroyed.

Quarantine declaration form 

All airline passengers are given a quarantine declaration form on their incoming flight. Passengers must fill out the form entirely and truthfully and declare all food, plant, or animal matter items. Items that should be reported include, but are not limited to:

• Meat and animal products
• Seeds, plants, fruit, or vegetables
• Equipment used in contact with animals or for camping
• Airline food

The MAF Quarantine Service is New Zealand's first line of defence against invasion by pests and diseases, which could devastate the agricultural, horticultural, and forestry sectors. Because of New Zealand's geographical isolation, a unique range of plants and wildlife developed here, free from many pests and diseases that plague other countries. The MAF Quarantine Service seeks help from the public to keep New Zealand the 'Cleanest and Greenest' place on earth.

• Some clam shells or corals are prohibited from the exporting country without a permit.
• Wooden artefacts must be inspected
• Feathers and animal hides may need treatment
• In general, fresh perishable foodstuffs such as fruit and meat are prohibited. However, in some cases, official documentation may be required to allow entry.
• Live plants may be allowed in freely, restricted, or banned
• Animal products may be prohibited or limited because they can harbour many pests and diseases...

International Departure

Check-in times and procedures

Check-in is two hours before your flight's departure. Please prepare your airline ticket and passport before arriving at the ground-floor check-in counters. 
Passengers needing assistance boarding their aircraft should advise airline staff when checking in. 
Departing passengers are required to:

• Have a valid airline boarding pass
• Complete a Customs departure card
• Have a valid passport

Customs and emigration 

Before reaching the Customs counter, all passengers should have their boarding pass with the departure fee sticker, their departure card, and their passport. 

GST on Purchases 

Unlike other Customs administrations, there is no provision for travellers to obtain a refund of Goods and Services Tax (GST) on their purchases when they leave the country.